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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Armendariz

June 7, 2025

5  out of  5
rating by Christina Armendariz
"Wonderful Kelly was very professional and at the same time very caring to my needs"
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Char Roberts

June 5, 2025

5  out of  5
rating by Char Roberts
"Very helpful review of our policies and needs. Much appreciated!"
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Ellen King

May 30, 2025

5  out of  5
rating by Ellen King
"We have worked with Kayla and find her to be excellent at her job. She is personable, professional, and knowledgeable about the insurance business."
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Lori Cox

May 28, 2025

5  out of  5
rating by Lori Cox
"Kelly is so prompt and handled everything I needed quickly and efficiently. She also advised me on some matters I was unaware of."
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irene orea

May 27, 2025

5  out of  5
rating by irene orea
"We have been with State Farm since February 2025. My agent Brady and his team have been amazing! I'm glad I switched over because we are paying less than half of what he paid before, for the same coverage! Thanks for following up with us in a timely manner!"
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Wendell Wolff

May 27, 2025

5  out of  5
rating by Wendell Wolff
"Kelly updated docs as requested and sent confirmation right away. Appreciated!"
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Mike Miller

May 22, 2025

5  out of  5
rating by Mike Miller
"Mike Mihrzad's team always answers your questions via email immediately and is compassionate about serving me, the customer, they provide World Class service and we really appreciate all they do, thank you and your team for being there for us! The Miller's Glendale, Arizona"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Debbie Chino

May 20, 2025

5  out of  5
rating by Debbie Chino
"Amanda was extremely helpful and knowledgeable. She answered all my questions truthfully. She was super pleasant and easy to talk to."
We responded:
"Debbie, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Donna Cannon

May 18, 2025

5  out of  5
rating by Donna Cannon
"From Julie to Amanda, with help from Kelly and Kayla, I am impressed with the initial service. I'm looking forward to a decent relationship with my new insurance company 😋🙃"
We responded:
"Donna, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andi Bindorfer

May 17, 2025

5  out of  5
rating by Andi Bindorfer
"I was recently researching auto and home insurance options and received quotes from several companies, when trying to get more information, two companies dropped the ball and did not respond by phone or email. Amanda Kowatch with Mike Mihrzad work for State Farm Insurance and very promptly answered all of my questions both by email and through several phone conversations. Amanda was very prompt and professional in helping me set up the policies I needed. Thank you, Amanda,."
We responded:
"Andi, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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TK Lala

May 14, 2025

5  out of  5
rating by TK Lala
"Kelly at Mike Mihrzad insurance was excellent in responding and helping us out on our insurance needs, services and queries. This has been very important to us considering most outfits in general have abandoned or AI-faking real customer help at their own peril. BTW, Mike and Sal have been very caring as well."
We responded:
"TK, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gloria Frym

May 9, 2025

5  out of  5
rating by Gloria Frym
"Kelly is tremendously helpful. I haven't met Mike but working with these folks has been easy and efficient."
We responded:
"Gloria, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tina Austin

May 9, 2025

5  out of  5
rating by Tina Austin
"I have had the pleasure of working with Joy Rogers. Finding a different home insurance policy and shopping around has been daunting. Joy has not only been EXTREMELY kind and patient, walking me through line items and cost comparisons and really getting to the nuts and bolts of the policy I currently have with Geico (which jumped a ridiculous amount) without ever having a claim and what State Farm's offer is. $1,000.00 savings per year for slightly higher coverage in some areas with State Farm. I thought loyalty might matter as I had been with Geico over 10 years. The truth is this, if they know you're not shopping they raise it substantially. If you're like me who use to believe this old school thought of loyalty matters, please shop around. I was truly shocked . State Farm said they did still honor loyalty in repeat customers. We shall see about that, but I m so very happy thus far. Wishing all happy and fair insurance hunting to all!"
We responded:
"Tina, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Guler Cevik

May 2, 2025

5  out of  5
rating by Guler Cevik
"Amanda was excellent from the start. We enjoyed working with her. She was professional, prompt, friendly and very responsive to our needs."
We responded:
"Guler, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wilson F. Wendt

April 30, 2025

5  out of  5
rating by Wilson F. Wendt
"Genuinely excellent service. Mike and Kelly are attentive, responsive and the best I've ever worked with."
We responded:
"Wilson, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael and Rebecca von Loewenfeldt

April 16, 2025

5  out of  5
rating by Michael and Rebecca von Loewenfeldt
"Mike's office is always very helpful with any policy issues. We recently had a very frustrating claims experience, and Kelly from Mike's office was able to work with the claims department and get it fixed right away. I'm only sorry I did not call her sooner. Thanks so much for the great assistance!"
We responded:
"Michael and Rebecca, We appreciate your 5 star review! We are delighted to know you had a great experience with Kelly and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Luis Rivera

April 8, 2025

1  out of  5
rating by Luis Rivera
"Reached out plenty of times, customer service reps have told me I would get a call back and never do."
We responded:
"Dear Luis, Thank you for taking the time to share your experience with us. I’m truly sorry to hear that you’ve had difficulty reaching someone and that you’ve not received the follow-up you were promised. We understand how frustrating that can be, and we genuinely want to help you. While I don’t see your name in our current customer records, I’d love to assist you in any way I can. If you could provide me with a bit more information about the issue you’re facing or the service you’re trying to reach, I will do my best to connect you with the right resources. Please feel free to reach out to me directly at 510-841-6171 or Mike@innerbayinsurance.com, so we can resolve this matter for you. Your satisfaction is important to us, and I hope we can turn your experience around. Thank you again for your feedback, and I look forward to hearing from you soon. Mike Mihrzad Owner"
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Deborah Valoma

April 1, 2025

5  out of  5
rating by Deborah Valoma
"State Farm Team Member Kelly Tyson helped me quickly and efficiently. She understood exactly what I needed without a lot of explanation, promptly made the changes to my coverage, and prepared the paperwork I needed without delay. I recommend this office to anyone in need of insurance coverage."
We responded:
"Deborah, Thank you for acknowledging Kelly’s hard work! We’re proud to have team members like her who are dedicated to providing the best service possible."
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J. Kotun

March 26, 2025

5  out of  5
rating by J. Kotun
"Hello Mike, Kelly was very helpful in my questions regarding the Auto Renewals. WE ran through a number of certain issues that I might be able to change within my ability , given the big jump of costs after bringing down the last one of April 28. Kelly came up with some ideas I hadn't thought of and was able to make it a bit better for me to covering the current premium . Will have to say that Kelly is great to work with, every time when I come up with questions, and she has a sense of humor that always ends with a really positive conversation. Kelly is a highly on top of all questions and sharp -I always enjoy doing business and speaking with her! Jeff Kotun"
We responded:
"Jeff, we appreciate your kind words about Kelly! She truly goes above and beyond for our customers, and we’re thrilled to hear you had a great experience."
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Dan (Mali Mish)

February 4, 2025

5  out of  5
rating by Dan (Mali Mish)
"Worked with Amanda on my insurance policies. She was great. One of my best experiences in acquiring insurance policies. Thank you for making it painless and smooth."
We responded:
"Dan, Thank you for your lovely review! Amanda is a superstar, and we’re thrilled to hear she made such a positive impact on your experience!"
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B. Brown

January 28, 2025

5  out of  5
rating by B. Brown
"This agency has been our family insurance go to-for almost 60 years. Why settle for a call center operator or a small cute reptile when you can get first class service from a small number of folks at your local State Farm agent taking care of business."
We responded:
"We’re so grateful for your 5-star review! It’s our pleasure to assist you, and we appreciate your trust in us."
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Allan Mills

December 7, 2024

5  out of  5
rating by Allan Mills
"Amanda was great"
We responded:
"Allan, we truly appreciate your positive feedback! It means a lot to our team to know we’re making a difference. Thank you for choosing us"
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Mahinder Kumar Riant Malepati

December 3, 2024

5  out of  5
rating by Mahinder Kumar Riant Malepati
"Linda was very helpful"
We responded:
"Thanks so much for your feedback! We’re thrilled to hear you had a positive experience and look forward to assisting you again!"
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Nicole Raeburn

November 26, 2024

5  out of  5
rating by Nicole Raeburn
"I really appreciate the remarkably speedy replies from Mike Mihrzad and Kelly Tyson at the Berkeley office. Kelly even got back to me within a few minutes after I sent a time-sensitive email shortly before 5 p.m. on a Friday! Many thanks."
We responded:
"Nicole, we appreciate you taking the time to recognize Kelly’s exceptional service! She’s passionate about helping our customers, and your feedback means a lot to us!"
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Carol Kunita

October 17, 2024

5  out of  5
rating by Carol Kunita
"Kelly was very professional and efficient in helping to update my Home Insurance replacement cost estimate form. It was a pleasure to work with someone so patient and pleasant to complete this detailed report."
We responded:
"Carol, Thank you for your kind words about Kelly! We’re glad she could assist you and make your experience enjoyable. We’ll be sure to pass along your compliments!"